6:00 pm - 7:00 pm

Welcome Drinks Reception

7:00 am - 7:50 am

Registration & Breakfast

7:45 am - 7:50 am

Opening Remarks & Important Announcements

7:50 am - 8:00 am

Chair’s Welcome Address

Valerie Love
SVP, Human Resources
Coca-Cola North America

8:00 am - 8:35 am

Walmart: Changing the Game in Retail with Great Jobs and Great People

• How our people make the difference
• Walmart’s journey as an employee-centric company
• What it means to invest in current and future talent

Julie Murphy
EVP, People
Walmart 

9:15 am - 9:50 am

The Role of Company Commitments to Giving Back in Attracting and Engaging Employees

• Value of corporate social responsibility to employees and prospective employees
• Incorporating philanthropy and sustainability into business strategy
• How Kellogg Company’s culture of giving back supports recruitment, retention and engagement
• Key learnings for companies on engaging employees by giving back

Melissa Howell
Chief Human Resources Officer
Kellogg’s

9:15 am - 9:50 am

Integrating Diversity and Inclusion into the Talent Management Framework

• Taking a closer look at what “talent management” means today
• Exploring the consequences of when talent management isn’t inclusive
• Strategies to fill gaps in your acquisition process
• Showcasing the benefits of a unified D&I and talent management process

Celeste R. Warren
VP, Global Diversity & Inclusion Center of Excellence
Merck

9:15 am - 9:50 am

Promoting and Developing Diversity/Inclusion in the Workforce

• Why do the old best practices not work today? What has changed, and how should we adjust our thinking to incorporate these
  new factors?
• Outlining the factors driving the need for a more diverse and inclusive staff and illustrating the benefits of a broader, deeper talent pool
• Creating a purpose-driven strategy that makes an impact as our organization grows and nurtures a diverse workforce
• Where are we today in our journey, and how is our approach continuing to evolve as we look forward?

Pat Rowan
Global HR Director
Procter & Gamble

11:40 am - 12:15 pm

Continuous? Strategic? What’s the Best Way to Listen to Employees?

• There are lots of HR “experts” that extol the “right” way to survey employees and use those insights. But what makes sense for your organization?
• When it comes to the best survey design for your organization, ignore the hype. The census survey is not dead, the best surveys have more than 10 questions, and the organization doesn’t need to collect data all the time
• Surveys should evaluate engagement, to be sure, but more than that surveys should evaluate the effectiveness of the work environment and feed HR analytics, enabling good data-based decisions about people
• This presentation will separate fact from fiction when it comes to the best way to listen to employees and provide attendees a roadmap for determining what approaches make most sense today and in the future

Sarah R. Johnson
VP Enterprise Surveys and Analytics
Perceptyx, Inc.

11:40 am - 12:15 pm

Building an Agile Workforce

• Learn how organizations are making themselves more agile
• Every HR leader is currently faced with the challenge of making their workforce more agile. Automation, shorter business cycles and technology shifts mean that organizational goals, structures and job requirements change rapidly
• Delivering on this challenge requires different thinking, different processes and the smart use of technology
• Through case examples this session will demonstrate how organizations are building agile workforces through:
  • Focusing on the right changes
  • Building the right processes
  • Deploying smart technologies

Ian Cook
VP People Solutions
Visier

11:40 am - 12:15 pm

How to Confidently Embrace HR Technology in the Digital Era

• Technology is disrupting and transforming not just the workplace, but the actual lifespans of corporations
• There is no easy defense to this phenomenon. For CHROs, this means introducing digital tools and systems that help them transform their organization and how they deal with talent
• But how to be a digital native and fearless in the face of technology?
• When you look at the biggest winners of the digital transformation era, they all have one thing in common: they’ve embraced a single platform solution
• To confidently transform HR, organizations need a platform that fits the scope and reach of their business boundaries, but also allows for evolution as companies define their competitive edge and unlock their potential to attract, retain and motivate talent

Bill Cleary
VP Talent Strategies
Avature

12:20 pm - 12:55 pm

Driving Workforce Diversity: NBCUniversal Case Study – Strategies to Address “The Lost Middle”

• Boosting employee engagement and the importance of talent management
• The importance of Sponsorship to the NBCUniversal Talent Development plan
• Using Sponsorship programs to encourage reverse mentoring

Craig Robinson
EVP, Chief Diversity Officer
NBCUniversal Inc.

12:55 pm - 1:55 pm

The Critical Role of HR in the Digitization of Your Organization

Kate Reed
CHRO – SVP – Head of HR
American Modern Insurance Group

12:55 pm - 1:55 pm

What Does it Mean to be Digitally Native?

Bill Cleary
VP Talent Strategies
Avature

12:55 pm - 1:55 pm

Creative Ways of Keeping Continuous Feedback Loops Open

Sandy Buchanich
VP of Human Resources
Byrne Electrical

12:56 pm - 1:55 pm

Creative Staffing Solutions in a Challenging Labor Market

Sue Wall
SVP Human Resources
Chapters Health System

12:56 pm - 1:55 pm

The Future of HR

Karla Younger
VP HR Services
The Coca-Cola Company

12:56 pm - 1:55 pm

How to Leverage Performance Management to Increase Employee Engagement

Hannah Wilken
Sr. People Scientist
Culture Amp

12:57 pm - 1:55 pm

Talent Management Strategies to Influence the Entire Organization

Valerie Fulbright
VP Community Engagement & Program Development
First Home Bank

12:57 pm - 1:55 pm

Driving Culture Change Through Goal Alignment

Ina Lankenau
VP Human Resources
The Franklin Institute

12:57 pm - 1:55 pm

Pushing Forward a New HR Model to Thrive in the Future

Tonya Hallett
Executive Director, Global Manufacturing Human Resources
General Motors

12:58 pm - 1:55 pm

Improving Employee Engagement: Whose Job is It Anyways?

Andy Gerch
Sr. Sales Manager
Glint

12:58 pm - 1:55 pm

Developing and Mentoring Next Generation Leaders

Jon Tice
VP of Global HR
IMMI

12:58 pm - 1:55 pm

Building Credibility and Employee Connection to Drive Change

Laura Blythe
HR Leader NA Vision Care
Johnson & Johnson Vision Care, Inc.

12:59 pm - 1:55 pm

Scaling Intelligent Automation to Drive Culture Transformation

12:59 pm - 1:55 pm

Words Matter: How Inclusive Language Brings All Employees Along

Dawn Frazier-Bohnert
SVP, Global Diversity & Inclusion Officer
Liberty Mutual Insurance Group

12:59 pm - 1:55 pm

The Value of Leveraging RPO (Recruitment Process Outsourcing) for High Volume Roles and Change Management Tips

Elizabeth Musico
VP Talent Acquisition
McKesson

1:00 pm - 1:55 pm

What Makes a Retention Strategy Work?

Jim Viola
SVP, Chief Human Resources Officer
Party City

1:00 pm - 1:55 pm

Identifying Top Talents

Allan Church
SVP Global Talent Assessment & Development
PepsiCo

1:00 pm - 1:55 pm

Building More Inclusive Cultures and Workplaces

Christine Krull
Head of Diversity and Inclusion
Roche

1:01 pm - 1:55 pm

How to Deliver Exceptional Employee Experiences to Achieve Better Business Results

Steve Hunt
Chief Expert, Technology & Work
SAP SuccessFactors

1:01 pm - 1:55 pm

Creating a World-Class Candidate Care Program

Andrew Suchoff
Global Head of People Operations and Talent Development
Stallergenes Greer

1:01 pm - 1:55 pm

Empowering Your Team Through Servant Leadership

Mary Flesch
Regional Human Resources Director
Tutera Senior Living & Health Care

Joe Pollina
Director of Human Resources Operations
Tutera Senior Living & Health Care

1:02 pm - 1:55 pm

Running an Excellent HR Organization for a Company Whose Employees are in the Public Eye

Jim Johnstone
SVP, Human Resources
WWE

1:02 pm - 1:55 pm

1:02 pm - 1:55 pm

1:55 pm - 2:30 pm

Corporate Culture: The Only Truly Sustainable Competitive Advantage

• Understanding the costs and benefits associated with culture cultivation and why it’s important
• Leveraging corporate culture as an internal resource to differentiate yourself in the market
• Achieving the culture needed to transform business operations
• What are some common mistakes?

Stefond Harris
VP, Human Capital Strategy
UPS

1:55 pm - 2:30 pm

The LEGO Leadership Playground

• Mobilizing your organization’s unique culture: Embracing transformation and fresh perspectives
• Realign your workforce by using creative collaboration
• What strategies matter most during times of change?
• Creating a framework for all employees to unlock their potential

Patrick Curry
Head of Partnering & Operations, Americas
The LEGO Group

1:55 pm - 2:30 pm

The Impact of Diversity and Inclusion: Developing a Global Mindset in Changing Times

• Understanding typical challenges faced by corporations when trying to promote diversity in the workforce
• Learning how successful companies have created a safe workplace that promotes diversity
• Sharing new opportunities that result from diversity of backgrounds, skills and expertise
• Drawing lessons from the past to inform our present and future actions

Machelle Williams
Sr. Director, Diversity and Corporate Social Responsibility
Volkswagen

2:35 pm - 3:10 pm

Lessons Learned During FIS’ Three-Year Engagement Journey

• Let another company’s lessons learned arm you with knowledge as you set out to measure employee satisfaction (eSat)
• What we wish we knew when we started our engagement journey
• Who should really own engagement at your company? Hint: It’s not HR

Kerry Schicker
Global Employee Engagement and HR Communications
FIS

2:35 pm - 3:10 pm

Healthcare in 2020 and Beyond

• Offering insights into the rapid pace of industry consolidation and how the front door to healthcare in America is changing
• How will the focus on new treatments in pharmacogenomics and medical advances impact prices?
• Anticipating and planning for the evolving needs and wants of providers, insurers, employers, and employees
• What does making the patient experience high touch look like in a world with higher quality, better outcomes, and stabilized prices?
• Exploring what is happening in healthcare now – and in the future – and what it means for employers and their members

Marybeth Gray
SVP Health & Welfare Consulting
Trion Group, a Marsh & McLennan Agency LLC

2:35 pm - 3:10 pm

HR Technology and the Future of Work

• Learn about how the workforce has changed and HR professionals are often forced to innovate within the products they own often without budget for new solutions including supporting the rise in contract labor, complex vendor management and demand for desk-less solutions
• Learn the top four areas for  your attention during contract negotiations with vendors from a 100% objective advisor
• Prepare a three-year HR Technology roadmap, building a case for change inside your organization
• Discover how employers are using HR Technology to attract, engage and retain their workforce of the future

Matthew Kaiser
SVP, Strategic Advisory Services
Providence Technology Solutions

3:50 pm - 4:25 pm

Authentic Leadership – Daily Practices to Leading Authentically

Patrice Dudley-Aviles
Sr. Director Global HR Pharma-Tech Operations
Genentech

3:50 pm - 4:35 pm

Driving Impact Through Strategic Agility and Rigor in HR

Cindy Blendu
Chief Transformation Officer, Chief HR Officer
Clearwater Analytics

4:30 pm - 5:05 pm

Remaining Resilient and Looking Forward: Driving Innovation in a Tightening Labor Market

• Talent is leaving early – how to forge a new path
  • Developing a shortened onboarding road map
  • Generating higher engagement by accelerating career and personal development
• Motivations for the relocation to Atlanta
  • Workforce: access to talent, cost of labor and living, workforce structure, age distribution
  • Financial: business climate, real estate, construction, state of the art building, taxes
• Creating revenue within HR

Lars Minns
Chief Human Resources Officer, NAFTA
Mercedes Benz

5:05 pm - 5:40 pm

Ambitious Simplicity – The Focus of High Performance Organizations in an Era of Unprecedented Change

• The powerful forces of technology, geopolitics, and people are creating a more dynamic work environment than ever before – Understanding what that means for organizational design
• Ensuring the urgent does not trump the important – Establishing the capabilities needed to build a problem-solving culture that can prioritize and focus on the most impactful activities
• Basic foundational process strength is a powerful but often overlooked aspect of durable performance – how is it built and how does it shape the organizations where it exists?

Jordan Workman
Global Director of Client Strategy
Performance Solutions by Milliken

5:40 pm - 5:45 pm

Chair’s Closing Remarks

Valerie Love
SVP, Human Resources
Coca-Cola North America

5:45 pm - 7:00 pm

Drinks Reception

5:46 pm

From 5:45 pm onwards there will be three different ‘Hangout’ areas set up in the Exhibition Hall, each beside a bar. These are unmoderated opt-in networking opportunities for attendees to engage with their peers about the content and issues they enjoyed during the day’s sessions. Choose the topic that interests you most and congregate at the appropriate Hangout.

5:47 pm

DIVERSITY + INCLUSION

At Bar 1 in the Exhibition Hall

5:47 pm

WORKFORCE CULTURE

At Bar 2 in the Exhibition Hall

5:47 pm

EMPLOYEE ENGAGEMENT & RETENTION

At Bar 3 in the Exhibition Hall

8:05 am - 8:40 am

The Pay Experience: How to Attract Millennials and Gen Z

• Millennials and Gen Z are looking for a meaningful experience in everything they do from coffee to healthcare to their workplace
• These segments have created the experience economy. Their desire for uplifting experiences pervades their working lives, and work becomes the stage for new experiential offerings
• At DailyPay – leader of the on-demand pay benefit – we have developed and are ready to announce a new software category and product platform that will bring tools and skills to the millennial and Gen Z workforce. We call it the Pay Experience or PayEx

Barbie Winterbottom
Chief People Officer (CHRO)
BIC Graphic North America

Jeanniey Mullen
Chief Innovation & Marketing Officer
DailyPay

8:05 am - 8:40 am

Augmentation vs. Substitution: AI’s Role in Creating a More Human Talent Experience

• Digging into the fear that AI is coming for our jobs — and why history tells us innovation and automation creates more opportunities for engagement, not less
• Discussing how we can shift the paradigm so that technology no longer limits human interactions, but empowers us to deliver more personal, meaningful human experiences
• Demonstrating real-world use cases that illustrate how HR teams, candidates, and employees are benefiting from automation and assistive intelligence — making hiring processes more enjoyable and leaving a lasting impression on top talent

Ben Bromberg
VP, Clients
Paradox

8:45 am - 8:50 am

Chair’s Opening Remarks

Valerie Love
SVP, Human Resources
Coca-Cola North America

8:50 am - 9:25 am

New Ideas for the New Age of Human Resources Professionals

• Rethinking why we do what we do. Are we being trapped by antiquated ideas, legacy processes, and ‘the way it has always been’?
• Talking about the mindset behaviors, design principles, social empowerment, and increased engagement we would incorporate into a fresh start at how our organization functions
• Illustrating the power technological integration and new devices connecting us to world-class content and each other brings us
• Demonstrating these ideas in action while walking through an integrated and holistic look at team member impact

Jennifer Saavedra
SVP, Human Resources
Dell Technologies

10:05 am - 10:40 am

Key Insights from the Journey of Cultural Transformation

• Beyond the buzzwords: Sharing lessons learned from a multi-year, global, culture transformation journey
• Discussing the role of upper management in shifting the culture of an organization
• Exploring the role of HR and evolution of HR practices to impact organizational culture

Fenella Chisholm
SVP, Global People & Organization
Novartis

10:05 am - 10:40 am

Shifting Paradigms in an Evolutionary Time: How Shell is Pushing Forward with a New HR Model that will Thrive Through the Future

• Offering context on the external forces shaping our industry, the marketplace, and the 28 different business units and 3,000 HR professionals working individually and as a greater whole within Shell
• Discussing HR business partners and the selection process involved in deciding who we want to work with on a long-term basis
• Walking through Shell’s experience —including bumps, bruises, and wins— moving from locally sourcing talent acquisition to an offshore model
• Highlighting the barriers and ‘ah ha’ moments in our transition from a highly customized HRIS to a market standard while undertaking the change in model
• What can other organizations take away from Shell’s experience changing to better address the challenges and opportunities facing our business?

Brandi Khoury
Head of Internal & External Resourcing – Americas
Shell

10:05 am - 10:40 am

Guiding Your Organization Through a Successful Restructuring

• Conceptualizing, planning & executing a significant change/restructuring exercise
• Keeping employees engaged and on-board during organizational change
• Focusing on experience of impacted employees
• Offering clarity and certainty where you can, and minimizing the spread of misinformation and pessimism when you cannot
• Discussing some of these ideas based on real-world examples, and offering best practices and lessons learned from personal experience

Mayank Bhatnagar
VP & Global HR Head
GE Capital Aviation Services

10:41 am - 11:30 am

During the Day Two Morning Networking Break there will be nine different ‘Interactive Think Tank’ areas set up in the Exhibition Hall. These are pre-scheduled networking opportunities for attendees to get together in small groups to brainstorm and discuss issues of common interest. Delegates will find their assigned topic on their colored schedule in their delegates kits. Signage will direct you to the table for the appropriate Think Tank.

10:42 am - 11:30 am

CHROs at the Boardroom Table

10:42 am - 11:30 am

Artificial Intelligence for HR: Opportunity or Risk?

10:42 am - 11:30 am

Leadership Succession Planning

10:43 am - 11:30 am

Flexible Workforces of the Future

10:43 am - 11:30 am

Mental Health in the Workplace

10:43 am - 11:30 am

Employment Law and the #MeToo Movement

10:44 am - 11:30 am

HR’s Emotional Intelligence

10:44 am - 11:30 am

Millennials + Gen Z in the Workplace

10:44 am - 11:30 am

New Workforce Gender Equity – Equal Work, Equal Pay

10:55 am - 11:30 am

Culture Change: From Crisis to Engagement

Angela Roseboro
Chief Diversity Officer
Riot Games

10:55 am - 11:30 am

Rethinking Retention: When is Turnover Percent Just a Number?

Erika Lance
SVP of People Operations
KnowBe4

11:35 am - 12:10 pm

Go Beyond Engagement – Transform Your Culture into Competitive Advantage

• Architect the most effective culture based on your specific strategic objective
• Assess where your culture is today relative to where you need it to be in the future
• Activate custom programs and employees to not only withstand disruption but to become a disruptor in your market

Jennifer Stoll
Principal Strategist
CultureIQ

11:35 am - 12:10 pm

Inverse Influence: Hard Truths About the Modern Worker and the Companies Trying to Lead Them

• How are the power dynamics of collective bargaining changing due to information transparency through the likes of Glassdoor and the ease and speed with which employees can communicate among themselves?
• Understanding that the old way of doing things is gone, and trying to operate by old best practices is the wrong way to go
• Taking a look at where companies fail in this new shifting landscape. What do they have in common?
• Discussing successful new approaches, and taking lessons from those examples that can be applied to your own business

Helen Calvin
Chief Revenue Officer
ALEX by Jellyvision

11:35 am - 12:10 pm

Future of HR: 2020 Insights from Global HR Leaders

• Exploring insights from more than 1300 senior HR executives
• Taking a closer look at the discrete capabilities and differentiating characteristics of pathfinding HR organizations
• Delving into the shifting focus and priorities resulting from digital disruption: shaping the workforce of the future, designing a “consumer” grade employee experience, nurturing a purpose-driven culture
• Exploring new skills and those pathways needed to shape a more connected and social workforce

Mike DiClaudio
Principal, Human Capital Advisory
KPMG

12:15 pm - 12:50 pm

How HR Drives Complicated Transformations to Make the Biggest Long-Term Strategic Impact

• Illustrating that transformation is really about the speed at which people can innovate, collaborate, and deliver new products to the market
• Breaking away from the mindset that transformation is an initiative-based process
• Exploring real examples of how HR has driven the most complicated transformations, including:
  • Separating a Fortune 50 company into two organizations
  • Overseeing high-stakes global acquisitions
  • Completely reinventing an organization’s operating model
• Gaining insight into how to galvanize employees and strengthen your culture
• Ensuring you’re well equipped for a new way of working

Nan Weitzman
Global Head of Talent Acquisition
HP Inc.

12:15 pm - 12:50 pm

Empowerment on the Front Line – Transitioning to High Performance Worksystem in Manufacturing

• Understand the principles of high performing worksystems
• Learn how to establish a vision and change agenda for the transition
• Gain an appreciation for the leadership required in significant transformation
• Apply learnings to non-manufacturing settings

Tiffanie Boyd
VP of Human Resources for North America Retail
General Mills

12:15 pm - 12:50 pm

Hallmarks of Sustaining D&I Success

• Cross Industry perspectives on essential foundational elements
• Critical actions/behaviors for organizational leaders with enterprise-level responsibility
• What are the desired organizational attributes/elements/perspectives necessary to support transformational change?
• Understanding required foundational competencies for senior D&I leaders
• Reviewing strategic measures of success

Chevalier Cleaves
Chief Diversity & Inclusion Officer
MIT Lincoln Laboratory

12:50 pm - 1:50 pm

Transforming the Role of an HR Leader

Rhonda Davenport
Chief People Officer
Cain Watters & Associates

12:50 pm - 1:50 pm

Diversity as Its Own Business Pillar

Modeane Walker
Deputy Director & Chief Learning Officer
City of Houston

12:50 pm - 1:50 pm

Changing Culture and Building an HR Business Unit from the Ground Up

Katie Spahnie
VP, Human Resources and Safety
Midwest Industrial Supply Inc.

12:51 pm - 1:50 pm

Evolving Our Approach to Foster a Collaborative Culture

Kymberlee Dwinell
Corporate Director of Global Diversity & Inclusion
Northrop Grumman Corporation

12:51 pm - 1:50 pm

Implementing the Most Impactful Strategies for People Management

Samantha Rogers
Head of Human Resources Operations
VIVO Cannabis Inc.

12:51 pm - 1:50 pm

1:50 pm - 2:50 pm

Panel: What is the Best Way to Build Bridges Between Human Resources and the Rest of the Company?

• What does senior management and the workforce at large need and want from Human Resources? What does exceeding those expectations look like?
• Why do some employees and departments seek to limit engagement with Human Resources, and what motivates that reluctance and institutional inertia?
• Talking about how the soft skills of change management and effective communications are must-have competencies for HR executives
• Discussing ways to win hearts and minds throughout a company through championing successes, embracing the lessons learned from failures, a commitment to ongoing training and learning opportunities, and always creating a clear path forward for your workforce

Moderator:

Ken Barrett
Global Chief Diversity Officer
General Motors

Panelists:

Melissa Harper
SVP, HR Innovations
Bayer

Valerie Love
SVP, Human Resources
Coca-Cola North America

Stacey Calvert
VP, Human Resources
GKN Aerospace

Steve Hunt
Chief Expert, Technology & Work
SAP SuccessFactors

Sharon Goodwine
EVP, Human Resources
Wells Fargo

2:50 pm - 2:55 pm

Chair’s Closing Remarks

Valerie Love
SVP, Human Resources
Coca-Cola North America