8:50 am - 9:00 am

Chair’s Welcome Address

Angela Roseboro
Chief Diversity Officer
Riot Games

9:00 am - 9:30 am

COVID-19: What Did We Do, What Have We Learned, and What Has Changed Forever?

• Illustrating how HR professionals responded to the novel Corona virus outbreak to guide their organizations through a global pandemic
• Viewing the crisis as an opportunity to accelerate progress already underway to decentralize and diversify Twitter’s workforce
• How will the transition back to the office reflect short term and long term changes to how and where we work
• Is there a way HR leaders can take this experience and use it to continue innovating without the catalyst of a crisis?

Jennifer Christie
VP, People and Chief Human Resources Officer
Twitter

9:35 am - 10:05 am

Putting New Purpose and Passion Back into the Tried, Tested, and True Strategies

• The Complexities of Talent Management in an International Environment
• Balancing changes in expectations around the world
• Reconceptualizing value creation in Talent Management
• Delivering personalization while ensuring consistency of experiences

Nzinga Shaw
Global Chief Inclusion & Diversity Officer
Starbucks Coffee Company

10:10 am - 10:40 am

Communication as the Bedrock of an Employee-Centric Corporate Culture

• Understanding that the most successful organizations cannot run on top-down leadership relying on guesswork to guide its workforce
• Demonstrating the importance of employee voices in framing the important conversations and decision-making we need to have as an organization
• Offering examples and best practices to gather ideas and input from throughout the workforce, and especially from under-represented voices
• Gathering thoughts and suggestions is vital, but what are the next steps? What does follow-through and follow-up look like in an employee-centric company?

Lori Costew
Chief Diversity Officer & People Strategy
Ford Motor Company

10:10 am - 10:40 am

KFC’s 12th Ingredient: Heart-Led Performance, Culture, and People

• How KFC signature culture has played a critical role in helping achieve the company’s success
• Our People Promise and the importance of a “care first” approach during the time of this pandemic
• A Legacy from its foundation proven to be more relevant now than ever

Maria Lucila Cuello
Chief People Officer, KFC Latin America & the Caribbean
YUM! Brands

10:50 am - 11:35 am

Maintaining a Strong Culture in a Virtual Work Environment

Kelly Staup
SVP, Human Resources and Chief Diversity Officer
Lindsay Corporation

10:50 am - 11:35 am

Talent Management and Social Recruiting: What Do We Do Well, and What Do We Do Poorly?

Peter Neufeld
VP Leadership
Maple Leaf Foods

10:50 am - 11:35 am

Mental Health for HR Practitioners – Returning Back to the Office

Audra Romao
Chief People Officer
Orlando Magic

10:51 am - 11:35 am

Examining Our Corporate Culture to Achieve Our Talent Management Objectives

Pat Rowan
VP HR Global Corporate Functions
Procter & Gamble

10:51 am - 11:35 am

How Leadership Fosters Employee Support Systems

Laurie Shakur
VP, Head of People
Rakuten USA & B2B

10:51 am - 11:35 am

11:40 am - 12:10 pm

Americans will Experience More Change in Healthcare in the Next 5 Years, Than We Have in the Last 50! The Digital Transformation in Healthcare – How it will Affect Your Bottom Line!

• What’s happening in healthcare from both a medical advancement as well as marketplace disruptors in the Tech Industry.
• How Amazon and other Big Tech firms are trying to grab Healthcare Data and Market share.
• Million Dollar Genomic Treatments – Are curing diseases – but they are costing employers millions!   We will discuss How Employers are Grappling with the  Cost of these Cures!
• This session will interest every professional, whether you are responsible for your company’s benefits, finances or recruiting!

Marybeth Gray
SVP Health & Welfare Consulting
Trion Group, a Marsh & McLennan Agency LLC

11:40 am - 12:10 pm

Maximize Performance with Custom-Crafted Engagement Solutions That Align, Motivate, and Inspire Your Employees

• Understanding the frustration employees feel when trying to get service from HR, and how consumer-like experiences are reshaping expectations in today’s workforce
• How will employee experience platforms reshape the war for talent?
• What would an organization that makes it easy for employees to get service across the enterprise look like? What would it be able to do that its competitors cannot do?
• Differentiating your organization by making employee experience your competitive advantage
• Sharing best practices for transforming HR Service delivery and consumerizing the employee service experience

12:10 pm - 1:10 pm

Lunch Break / Open Networking

1:10 pm - 1:40 pm

Building Culture and Driving Engagement Efforts, Even During a Pandemic

• How has Fitbit increased its engagement scores by 20 points over the past few years?
• Showcasing the impact talent management practices, commitments, and behaviours make on cultural evolution
• Using a culture of accountability and high performance as the engine to drive positive change
• What can Fitbit’s team do today that it could not do five years ago? Where do we want to be five years from now?
• Offering lessons learned and best practices that other organizations can incorporate into their own culture and engagement journeys

Lisa Mulrooney Goss
SVP, People
Fitbit

1:10 pm - 1:40 pm

AT&T’s Employee Experience: Sustaining Our Culture and Measuring Impact

• Creating and embedding our new Culture model
• Aligning employee value proposition
• Creating moments that matter in the employee journey

Melissa Corwin
VP Employee Engagement
AT&T

1:45 pm - 2:15 pm

Using AI to Reinvent Performance Management and Enhance Efficiency

• What is Enterprise Mobility Management, and can it improve performance efficiency?
• Exploring the impact of AI on overall performance as well as efficiency
• Enhancing business intelligence through machine learning
• Converting AI into ROI: Designing a system that pays for itself

1:45 pm - 2:15 pm

The CEO / HR Partnership – Driving DE&I, Culture, UpSkilling and More from the C-Suite

Join Ken Chenault, who newly launched the initiative with F500 CEOs to hire 1M Black Americans in the next 10 years. In this fireside chat, Mr. Chenault will share how today’s CEOs are thinking about the challenges and opportunities related to hiring diverse teams, building cultures of inclusion, creating internal mobility and upskilling programs, and more. He’ll also share advice for HR and People leaders about the strategies he’s seen work best for partnering with the CEO and executive leadership team to create real impact for your employees and your bottom line.

Ken Chenault
former CEO of American Express
& Chairman of General Catalyst
& Co-Founder of OneTen

Rachel Carlson
Co-Founder and CEO
Guild Education

2:25 pm - 3:10 pm

Creating A Secure Employee Experience in Unstable Times

Steven T. Hunt
Chief Expert Work & Technology
SAP SuccessFactors

2:25 pm - 3:10 pm

Create a Company Culture that Helps Your People Thrive at Work

2:25 pm - 3:10 pm

Strategic HR: Engaging with Talent

2:26 pm - 3:10 pm

Navigating Scale and Complexity in Decentralized Organizations

2:26 pm - 3:10 pm

When Strategy Drives Surveys

2:26 pm - 3:10 pm

Putting New Purpose and Passion Back Into the Tried, Tested, and True Strategies

3:15 pm - 3:45 pm

Spearheading Innovation Through Workforce Diversity

3:50 pm - 4:20 pm

Leadership in A Work From Anywhere (WFA) World

• Learning to be more Human-Centric as business operations shift to adapt to current challenges
• How can leadership demonstrate compassion toward their teams?
• Facilitating better engagement and developing leaders working from anywhere
• Leading the way forward in a WFA world

Melanie Steinbach
Chief People Officer
Cameo

4:20 pm - 4:30 pm

Chair’s Closing Remarks

Angela Roseboro
Chief Diversity Officer
Riot Games

8:50 am - 9:00 am

Chair’s Opening Remarks

Angela Roseboro
Chief Diversity Officer
Riot Games

9:35 am - 10:05 am

Keynote: Leadership in a Time of Crisis

• Discussing the challenges and opportunities we have faced during a global pandemic, and how we have chosen to meet them
• What are the lessons we learn about ourselves, our teams, and our organizations when we are tested?
• Illustrating the role of a leader and the qualities necessary to succeed in the face of adversity
• Highlighting examples where the unforeseen has become the catalyst for positive change
• How should HR professionals best support, communicate, and reinforce leaders throughout our organizations?

Lars Minns
Chief Human Resources Officer, NAFTA
Mercedes Benz

10:10 am - 10:40 am

Mobilizing An Active Anti-Racist Culture

In this fireside chat, the moderator will interview HP’s Chief Diversity Officer Lesley Slaton Brown on fostering a workplace culture that’s not only against racism but is actively anti-racist. They will discuss executive influence, effective trainings that reaches the top and bottom and ways to empower every employee to champion and act on diversity, equity and inclusion values.

Lesley Slaton Brown
Chief Diversity Officer
HP Inc.

10:10 am - 10:40 am

Intentional Integrity in Workplaces

Technology is advancing at a dizzying pace, and creating new challenges for leaders as they grapple with an integrity revolution — employees, customers, and governments are all demanding that companies step up and solve some of the world’s biggest problems.  It’s not enough to simply focus on shareholder value anymore — leaders need to manage a complex set of stakeholders to lead successfully in the new 21st Century landscape.  And HR leaders play a crucial role.

• Learn how to drive integrity into the culture of your company, inspiring employees with a different kind of “intentional” integrity
• Learn how to build and talk about a new kind of ethics code
• Learn how to define your company’s values and “north star”
• Learn how to speak up on society’s controversial issues and avoid brand defining mistakes

Rob Chesnut is the author of the new book “Intentional Integrity — How Smart Companies Can Lead An Ethical Revolution”.  More information at intentionalintegrity.com

Rob Chesnut
Former General Counsel and Chief Ethics Officer
Airbnb Inc.

11:10 am - 11:55 am

Mindshift: Hiring for Transformation

Maria Christopoulos Katris
CEO + Co-Founder
Built In

11:10 am - 11:55 am

How to Leverage Performance Management to Increase Employee Engagement

11:11 am - 11:55 am

Connecting Employee Experience to Customer Experience

11:11 am - 11:55 am

Identifying Key Opportunities by Collecting the Right Data

12:00 pm - 12:30 pm

It Takes A Village: Reframing HR to Meet New Employee Needs During and Beyond COVID-19

• Why we must realign HR’s role to fuel organizational competitiveness in the innovation economy
• Why employees need (and expect) more from their employer now than ever before
• How COVID-19 is reshaping benefit strategies, especially in the bedrock areas of well-being, family care, and skill development
• Program and communication best practices that help HR provide more equitable and impactful support for its entire workforce

Maribeth Bearfield
CHRO
Bright Horizons

12:00 pm - 12:30 pm

Branded Talent Communities: Can 58% + 42% be More Than 100%? We Think So! Stop by if You are Curious

• Talent experience and engagement continue to be a pain point for organizations
• Organizations with high employee engagement are 21% more profitable and experience increased retention
• Brand plays an important role in talent acquisition, engagement, and retention
• Diversity, equity, and inclusion are a top priority, but AI and automation trigger concerns
• Stop by to discuss the above and how best to leverage technology that humanizes everything

Saleem Khaja
COO & Co-Founder
WorkLLama

12:00 pm - 12:30 pm

The Pay Experience: How to Attract Millennials and Gen Z

• Millennials and Gen Z are looking for a meaningful experience in everything they do from coffee to healthcare to their workplace
• These segments have created the experience economy. Their desire for uplifting experiences pervades their working lives, and work becomes the stage for new experiential offerings
• At DailyPay – leader of the on-demand pay benefit – we have developed and are ready to announce a new software category and product platform that will bring tools and skills to the millennial and Gen Z workforce. We call it the Pay Experience or PayEx

12:30 pm - 1:30 pm

Lunch Break / Open Networking

1:30 pm - 2:00 pm

The Evolving Role of the HR Executive in Developing the Future of an Organization

• How have the responsibilities of HR professionals grown and changed in the 21st Century, and how will they continue to transform into the future?
• Talking about the importance of flexibility, agility, and adaptability as we engage with the new and ongoing challenges and opportunities we all face in our working lives
• Illustrating how Human Resources impacts and influences all facets of our organizations’ activities
• Discussing what more we can do in our capacity as leaders to advance the goals, projects, and corporate culture of our senior management and of our workforce
• What should we be doing right now as a community of Human Resources executives to prepare ourselves individually and collectively for the next ten years?

Rhonda Morris
Chief Human Resources Officer
Chevron Corporation

2:05 pm - 2:35 pm

Building a Resilient and Healthy Company and Colleagues

Focusing on colleague and organizational resiliency and well-being, which are critical during these unprecedented times, through a multipronged approach:

• Demonstrating commitment to agility as an organization in a time of crisis—and over the long-term—by responding quickly, maintaining rhythm and building new capabilities
• Taking a data-driven approach to understand the levers of well-being to prioritize our focus
• Enhancing our resiliency skills at individual, leader and organizational levels by making it relevant to these unique times, which includes encouraging leaders to develop themselves and strengthen their teams through learning and application of the five elements of resiliency

Padma Thiruvengadam
Chief Human Resources Officer
Takeda

2:40 pm - 3:10 pm

Panel: Generating High Productivity Through Training and Total Workforce Engagement

• What does investing in your people look like on a day-to-day ongoing basis?
• How does the workforce contribute to steady cumulative improvements as the engine of long-term culture change and improved productivity?
• Discussing motivational tools that solicit grassroots contributions: Competition, recognition, entertainment, and a sense of accomplishment
• Offering examples where training, mentorship, job shadowing, and cycling through different job functions improves retention, job satisfaction, and contributes to improved performance
• How far can a culture of continuous improvement and total workforce engagement permeate an organization?

Kim Beauvais
SVP, HR and Business Operations
FOX

Daniel Holden
SVP, Human Resources
Nestlé Canada Inc.

Laurie Shakur
VP, Head of People
Rakuten USA & B2B

3:10 pm - 3:20 pm

Chair’s Closing Remarks

Angela Roseboro
Chief Diversity Officer
Riot Games